Alzheimer's Society - Cubiquity Media

Conception

Alzheimer’s Society is the UK’s leading dementia charity. By 2021, one million people in the UK will be living with the condition. The Society provides essential support to anyone affected by dementia with the charity working tirelessly to find new treatments and, ultimately, a cure for dementia. They also provide expert information, training, and supporting services to all those who need their help. With 2,500 employees, more than 6,000 volunteers and 3m Dementia Friends, the Alzheimer’s team were seeking a consistently great quality and excellent value for money service.

Creation

The Society were sourcing over 8 million printed items per annum across a range of materials from:

collateral used to support fundraising
catalogues and pamphlets to promote the online retail arm of the society along with marketing materials
a range of magazines, fact sheets, booklets, guides and leaflets.

Alzheimer’s Society were looking for a supplier relationship to help them grow. We built a partnership to deliver this vision by lowering overall print costs, leveraging the entire print requirements and volume, offering a leaner approach with simpler ordering, reporting and invoicing, In addition, we designed and implemented consistent processes for placing work in an efficient manner by building an online portal bespoke to Alzheimer’s Society including their own branding and ordering catalogue.

Culmination

To further support Alzheimer’s Society, we built a new contract model, designed to give them full transparency and control. This new model was not just about making savings, it was created to ensure maximum value for money across customer service,
quality and cost.

The new model was based around key KPI’s and SLA’s set by Alzheimer’s Society, linked to:

Quote speed
Customer feedback scores
Deliverables
Quality
Engineered savings

Not only are we a partner of the Society but the Cube team are also Dementia Friends and are 100% committed to the cause. From memory walks, fundraising events and individuals’ sponsored activities, we’re proud to be part of the Alzheimer’s Society’s vision.

“Cube came through a rigorous procurement process, and have fully bought into our values of transparency, cost-efficiency and profit driven by demonstrable service quality. We look forward to a long and fruitful relationship.”

Head of Knowledge, Alzheimer’s Society
Dr Tim Beanland

“I’m delighted in the way we have worked together to arrive at this point. I would like to thank you for your professionalism and pragmatism throughout the tender, negotiations and implementation, together with the input and enthusiasm of your team. I am genuinely optimistic that this can be a great partnership and successful for both parties.”

Lead Procurement Consultant, Alzheimer’s Society
Duncan Hall