easyJet was on the hunt for a new kind of supplier relationship, one that was built on trust, value and a reliable, robust service. Along came a three-year contract for Cubiquity — tasked with supplying easyJet’s EMEA hubs with the complete suite of operational and marketing print items, as well as providing secure storage, online stock management, pick, pack and worldwide distribution.
An expert logistics operation for a market-leading airline is critical. Planes can be grounded if products are not delivered on time or to the correct specification, so no step in the process could be left to chance. Upon being awarded the contract, the Cubiquity transition facilitation team met with key stakeholders in order to evaluate processes and, where required, re-specify substrates on every line item of operational print. A detailed plan was implemented, and our easyJet partners were updated with progress at every milestone along the way.
The result was a swift, smooth and successful handover, with zero disruption to easyJet’s operations. Since assuming control, we’ve made improvements to the quality of products we supply and the service we provide to 132 airports and facilities across Europe, North Africa and Western Asia. Thanks to the detailed reporting we supply, easyJet can review and manage spending patterns at every destination.
Furthermore, we have identified and committed to delivering an additional £400k of savings throughout the lifetime of the agreement. The client has been delighted with our service and approach, extending our current contract for a further three years.
The result was a swift, smooth and successful handover, with zero disruption to easyJet’s operations.
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